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Home > Faqs

FAQs


What if I don’t have a question answered here?
Just give us a call at 866 800 5656. Or email at sales@ecustomwear.com.
What type of art file can I upload or send to use?
Any file! Our art team will create vector formats (useful to imprint/ embroider) with all file types.
What will it cost me to vectorize my file (art charge)?
Free of charge!!
Don't have art on file, only have it in mind?
Draw it on piece of paper and we’ll create camera ready art for you. Absolutely free.
How long does artwork preparation for approval take?
Most of the time same day, or next day.
How do I send the art?
While going thru the shopping process you will have the option to upload your art, or you can email it to art@ecustomwear.com with your name and order number.
Can I get a pre production item sample?
Sure! just give us a call @ 866 800 5656
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