If you have any problems with your order, please contact customer service within 10 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to replace or refund order being that we're unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately.

If you have not received your order and believe you should have, please contact your eCustomWear Account Representative who will provide you with up-to-date order status and tracking numbers.